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Scheduled Maintenance

2021-01-14 09:28

This is to inform you about a maintenance activity that is scheduled for Sunday 17th January, 2021 - 00:00 GMT to 01:00 GMT. We will be installing additional storage disks to increase the storage capacity on one of our shared servers.

Since this will require a reboot of the server, we anticipate an estimated downtime of up to 30 minutes or 1 hour in an extended scenario.

You are receiving this email because one or more of your services/orders will be impacted. The services/orders are listed at the end of this email.

Event Type: Storage Expansion
Start Time: 2021-01-17 - 00:00:00 GMT
End Time: 2021-01-17 - 01:00:00 GMT
Event: Expansion of server storage
Server: alpha.galaxysecured.net

If you have any questions regarding this notice, please don't hesitate to contact us for further clarifications.

We apologize for any inconvenience that will be caused.

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Important cPanel license pricing changes

2021-01-04 12:00

As you may have heard, cPanel recently announced a new pricing increase. Starting January 1st, 2021, they will be increasing the price of cPanel licenses. These upcoming changes also have a direct impact on all hosting providers, and all cPanel licenses.

Since cPanel now charges separately for cPanel accounts, customers get billed on a monthly basis under a tiered-pricing structure based on the number of cPanel accounts on a server.

As a result, the new price will go into effect from 1st January, 2021 and all cPanel licenses will be updated to reflect the new price. if you have paid for multiple months for cPanel license, A top-up invoice for the difference in the new price will be generated where applicable.

Below is an overview of the new prices for cPanel license types:

  • cPanel license Admin (5 accounts)
    Old price: $15 per month
    New price: $18

  • cPanel license Pro (30 Accounts)
    Old price: $23 per month
    New price: $25

  • cPanel Plus Cloud (50 Accounts)
    Old price: $33
    New price: $35

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Status Update 2: All services restored on server virgo

2020-10-22 11:27

An unknown issue with cPanel/WHM caused the shared hosting server - virgo to become unreachability for an extended period of time on 22nd October, 2020.

Our technical team have been able to work together with the datacenter engineers to provide a solution to resolve the issue. We will continue to monitor all services to ensure that all servers are operating normally.

We sincerely apologize for any inconvenience caused.

Utrahostghana Team

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Server Virgo: Technical Challenges

2020-10-22 06:33

There is a technical issue which is affecting the shared hosting server virgo.galaxysecured.net resulting in reachability issues.

Our technical team are currently working to resolve the issue.

We apologize for any inconvenience caused and thank you for your patience while we resolve the issue.

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Status Update:Technical issue affecting server - Virgo

2020-10-22 04:05

We are aware of a technical issue affecting the server virgo.galaxysecured.net.

Our technical team is working to resolve the issue to restore all services to normal operation.

We sincerely apologize for any inconvenience.

Ultrahostghana.com Team

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